
Frequently Asked Questions
What can I expect from counselling sessions?
Counselling sessions typically involve a confidential and supportive environment where you can discuss your concerns, thoughts, and feelings with a trained professional. The counsellor will work with you to explore your challenges, develop coping strategies, and set goals for personal growth and change.
How do I know if I need counselling?
Counselling can be beneficial for anyone experiencing emotional distress, life transitions, relationship issues, or seeking personal growth. If you're feeling overwhelmed, stuck, or unsure how to move forward, counselling can provide you with support and guidance.
What types of issues can counselling help with?
Counselling can help with a wide range of issues including anxiety, depression, stress management, relationship difficulties, grief and loss, trauma, self-esteem issues, and personal development goals.
Is counselling confidential?
Yes, counselling sessions are confidential. This means that what you discuss with your counsellor remains private unless there are legal exceptions, such as concerns for your safety or the safety of others.
How long will I need to see a counsellor for?
The duration of counselling varies depending on your individual needs and goals. Some people find relief and achieve their objectives in a few sessions, while others may benefit from longer-term support.
What if I'm not sure about counselling or feel nervous about starting?
It's normal to feel hesitant or unsure about counselling. It takes courage to take that first step. Many people find that once they start, they feel more comfortable and benefit greatly from the process.
Is your office accessible for individuals with disabilities?
Unfortunately, it is not accessible for individuals with disabilities as the office is on the second floor and is only accessible up a flight of stairs. However counselling is still accessible with the online option.
Do you have parking available at your office?
Yes, we offer onsite parking for clients; however, visitor spots are limited. Alternatively, parking at Round Corner Dural shops is available, just a short walk from our office. Please allocate extra time for parking and walking to ensure you arrive on time.
Is public transportation available near your office?
Yes , the Eden Counselling office is conveniently located near Round Corner shopping centre with a bus stop right in front. We can provide you with directions and guidance on how to reach us using public transportation if needed.
Can I schedule appointments outside of regular office hours if necessary?
We strive to offer appointment times that accommodate a variety of schedules, including evenings and weekends however, we do understand that scheduling conflicts may arise. Please contact our office to discuss your scheduling needs, and we will do our best to accommodate you.
Is your office child-friendly?
Eden Counselling offers a welcoming environment for all individuals, including children. Please contact our office directly if you are considering bringing along your young one with you to a session. Eden also provides specialised counselling sessions tailored for children aged 5 years and older.